1. Integrated after-sales service resource and developed 80-service center in nationwide2. Product quality information collection and feedback to quality department, implement quality improvement in repair center. Handle quality event in service section to avoid discount wedding gowns negative media report. 3. Service workflow reorganized and logistics management, regulate region service resource and responsible for service cost control4． Auditing service network system and survey service center agents in nationwide, keep region service resource in safety and cheap shoes blog 2010 efficiency5. As team building driver in regional customer care section6. Relationship with local media, deliver higher brand awareness 7. Management domestic distribution center, planning and regulate service buffer 8. Section procedure preparation, planning service policy, offering service center training blog wedding dresses 2010 courses in line of mobile phone national service policy.9. Management service hotline, reorganized hotline workflow, as data expert role communicate with global data cheap polo shirts center, report nationwide service and quality issue to global data center, and implement special project of product information collection which global data center assign.Achievement:1. Reorganize service discount wedding prom dresses work flow to improve service buffer return rate 100%2. Upgrade management mode, leading 5 member of regional team to take charge of 80 service point and 300 service cheap nike shoes member of service agent in region3. Keep good relationship with local government, media, consumer association, solve cusomer complain and requirement in flexible and smart mode4. Develop 40 service point to deliver brand aware and increase customer satisfaction
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